Order Processing: Orders are processed within 2-5 business days (Monday–Friday, excluding holidays).

Delivery Estimates:

Economy U.S. shipping (via USPS or similar): 3-8 business days after processing.

Bulk orders (e.g., 130lb bags): 5-10 business days due to weight and shipping service.

International shipping: 7-21 business days, depending on destination and customs.

Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen events. Cafe Saigon USA is not liable for delays beyond our control.

Orders totaling $35 or more qualify for complimentary economy shipping to addresses within the contiguous United States (48 states). Expedited shipping options are available at checkout for an additional fee, allowing you to select a faster delivery method if desired.

Pick your favorite coffee, set how often you want it delivered, and enjoy automatic shipments plus a 10% subscriber discount.

All of our 12oz and 5lb coffee bags, tea selections, and iced coffee cans are available for subscription. Prefer surprises? Try one of our expertly curated packages!
We roast fresh and ship quickly all orders leave our roastery on Mondays, Tuesdays, and Wednesdays.
Order by 10:00 AM EST on those days for same-day shipping and maximum freshness.

You have total control of your subscription, you can pause, update, or cancel your subscription anytime through your account dashboard.

Log into your account on our website(CafeSaigonUSA.com)

• If you never made one, click Create Account using the same email you used at checkout.
• Go to Manage Subscriptions in your account dashboard.
• Select the subscription you want to cancel.

Click Cancel Subscription and confirm.

Our beans are sourced single sourced exclusively from the lush, sun-drenched highlands of Vietnam’s premier coffee-growing region, beans are Grade 1 hand-selected at 98% maturity for unparalleled consistency and depth. We focus on ethical, sustainable partnerships.

Keep your coffee in an airtight container in a cool, dark place—no fridge or freezer needed. Freshness is key to flavor!

• French Press: Coarse grind
• Pour Over: Medium grind
• Espresso: Fine grind
  (Or choose “Whole Bean” if you prefer to grind at home!)

Absolutely! Check out our Brew Guides for easy steps to brew the perfect cup at home.

We take pride in the quality and freshness of our coffee. Due to the perishable nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been processed.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at sales@cafesaigonusa.com, and we’ll do our best to make it right.

Thank you for your understanding and support!